Terms and Conditions

These Terms and Conditions apply to your use of this website at www.laintimaa.com (hereafter referred to as “the website”) which is owned by Intima Trading Private Limited. You agree to accept and be bound by these terms and conditions by accessing the website and/or placing an order of purchase. Regardless of whether or not you choose to register with us or place an order with us, you confirm your acceptance of these terms and conditions upon use of the website. This document constitutes an “electronic record” under the provisions of the Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These terms and conditions constitute a legally binding agreement between you and Intima Trading Private Limited regarding your use of the website and any services offered by the company including but not limited to delivery of content via the website, any mobile or internet connected device or otherwise (the “the Service”). By accessing the website or Service and/or by clicking “I agree”, you agree to be bound by these Terms. You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may utilize the Service of the website, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian’s registered account. You agree to register prior to uploading any content and / or comment and any other use or services of this website and provide your details including but not limited to complete name, age, email address, residential address and contact number.

Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. Intima Trading Private Limited may add to or change or update these Terms and Conditions, from time to time entirely at its own discretion. You are responsible for checking these Terms and Conditions periodically to remain in compliance with these terms. Your use of website and any amendment to the Terms and Conditions shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions/amendments.

You accept the website’s Terms and Conditions, Privacy Policy and other policies by clicking the “secure login/register” button when registering and logging into the website; accessing or using website, services, applications, and tools provided herein.

You agree that in no event shall Intima Trading Private Limited be liable for any direct, indirect, incidental, special or consequential damages arising out of or in any way connected with the use of the website or for the delay or inability to use the website, or for any information, products, and services obtained through the website, or otherwise arising out of the use of the website, whether based on contract or strict liability or any other law or otherwise.

Registration & Other Obligations

As a new Registered User, these Terms and Conditions shall be effective and binding upon your ‘acceptance’. ‘Acceptance’ shall mean your affirmative action in filling your registration data and clicking on the ‘continue’ button as provided on the registration page. If you do not accept these terms and conditions, do not fill up your registration data or click “continue” on the Registration page.

You recognize that your Registered Data is for the purpose of processing your online purchase order and for providing ancillary services or products that may be offered by www.laintimaa.com from time to time. You authorize www.laintimaa.com to retain such data and use such data in whichever way the website wants to. You acknowledge that www.laintimaa.com and/or its chosen partners may contact you via email or other means for your order or changes or alterations to the order or for promotional purposes.

You are responsible for maintaining the confidentiality of your User ID and Password and for restricting access to your computer, computer system and computer network, and you are responsible for all activities that occur under your User ID and Password.

You agree to provide accurate, true and complete updated information of yourself as requested for by the website at the time of registration and/or from time to time. Should you provide any data or information which the website has reason to believe to be false, inaccurate or incomplete, the website shall have the right to terminate or suspend your account/membership and deny you access to the website.

In using the website, you agree that you will not:

  • omit, delete, forge or misrepresent information.
  • impersonate any person or entity, or falsely state or otherwise misrepresent an affiliation with any person or entity;
  • engage in any activities intended to withhold or cloak identity or contact information;
  • send harassing and/or threatening messages to www.laintimaa.com;
  • post excessive responses to interactive features or functions of this Site or
  • engage in ‘flooding’, i.e., ICMP flooding and mail bombing (sending large amounts of email repeatedly to the www.laintimaa.com email address).

You agree that you are responsible for your own communication and that you will not post, disseminate or transmit any content that:

infringes or violates any party’s copyright, trademark, trade secret, patent or other proprietary right including, but not limited to, using third-party material which is the subject matter of copyright, without appropriate permission and using or distributing third-party information protected as a trade secret in violation of a duty of confidentiality;
you do not have the right to disseminate or transmit under law, or contractual or fiduciary relationships; or
contains personally identifiable information belonging to minors.
posts, disseminates or transmits any worm, viruses or other harmful, disruptive or destructive files, code or programs on the website;
attempt to penetrate security measures of the website, service or obtain or bypass others passwords;

Your Online Order/Payment

You accept that upon ordering products online from the website you are deemed to have placed an order with www.laintimaa.com for purchase of the specified product. You recognize that all online payments will be accepted only through valid and authorized credit/debit cards/net banking. The website secure server software (SSL) technology will encrypt all registered data, including your name, address, credit/charge/debit card (“Card”) details and telephone numbers and ensure 100% safety in the online transactions you make on the website.

During the process of purchase on the website, you will be appropriately guided through various stages from choosing your product to confirmation of your payment.

The website reserves the right to refuse to process a transaction for any reason or refuse service to anyone at any time at its sole discretion. The website shall not be liable to you or any third party by reason of it withdrawing any product from the website whether or not that product has been sold.


Once you have made a valid online purchase of product from the website and upon receipt of the payment in relation to product price, the website will thereafter transmit a confirmation email to your registered email address informing you of the scheduled date of delivery of your product.

Your order will be despatched as soon as possible (assuming all stock is available and the payment has authorised). This will usually happen by the next working day after you placed the order however during peak periods we may take up to 2-4 working days to ship.

We’ll do everything we can to make sure your order arrives on time, but please allow for anything which might affect deliveries to your area (such as extreme weather, or disruption to courier services or airlines, for example). Sorry but we can’t accept liability for any losses or other expenses caused by delays which are outside our control.

Gift cards, if any, will always be shipped separately from other items

If part of your order isn’t in stock, we’ll ship what we can straight away (except for items belonging to a matching set, when we’ll hold back all the matching items, still reserved for you, until we can send the complete set together).

Exchange / Returns Policy

We believe in providing quality merchandise at fair price to our customers. However, due to some reasons if you find the product not fitting or if the product is faulty you can return those items subject to the following conditions. These conditions are outlined keeping in mind the intimate nature and hygienic standards of the products which we deal with.

If you wish to return the goods you had purchased from us, you have to inform us within 14 days of receipt. You then have to return those items which should reach us within 14 days of informing us, if you are situated within India and in other cases, it should reach us within 28 days of informing us.
Item must be returned unwashed and in brand new condition and should be free of odours, including perfume, body odour, cigarette smoke, deodorant, stains and pet hair. All original packaging material and tags must be included and should be intact.

Panties must be tried on over your own underwear and returns won’t be accepted if this hasn’t been done. When trying on items please avoid make up or lotions coming into contact with them. Before accepting the returns we will closely and carefully examine the crotch area of the panties and other items to ensure that they are in pristine condition.
While returning the products, they should be properly packed to ensure that they are not damaged in shipment. For example, formed/hard cup bras should not be crammed into envelops or boxes too small that may crush the product. Please note that if the products are damaged during the return shipment, we will not be able to accept such returns.
Gift cards are non-returnable, and can’t be exchanged for cash.

The cost of any gift boxes won’t be refunded if the items are returned. Any replacement items you ask for also won’t be gift boxed, so if you chose a gift box with your original order you may want to keep this.
Shipping charges won’t be refunded unless the goods were faulty. However, if you’ve asked for replacements then you won’t be charged again for shipping when we send those.

Once you return your full order we’ll refund what you paid for the item(s) plus, if you paid for delivery, the standard delivery charge. We will only refund the cost of standard delivery even if you paid for express delivery.

For returns : Address


Intima Trading Pvt Ltd
Shop No 2, Hariom Arcade,

Dadlani Balkum Road,

Next To Ashok Nagar,

Thane – West
Thane – 400605


Email : info@laintimaa.com


Warranty/Guarantee will be governed by the terms & conditions of the manufacturer with a valid receipt. All credit card transaction disputes have to be settled within 48 hours from the date of transaction.Warranty will be governed by the terms & conditions as mentioned on the Home Delivery challan. In the event of any dispute, the same shall be subject to Mumbai Jurisdiction.

Force Majeure

No Party shall be deemed to be in default if performance of the obligations required by these terms and conditions is delayed or becomes impossible because of any act of God, war, fire, strike or other labour disturbances, technological or civil commotion or disruption, riots, epidemic, acts of Government, its agencies or officers, or any other legitimate cause which is not due to any act or omission of the Parties, beyond the control of the Parties and not being due to lack of funds or financing (“Force Majeure Events”).

Any Party claiming restriction on the performance of any of its obligations under these terms and conditions due to the happening or arising of an event or circumstance defined as a Force Majeure Event, shall notify the other Party of the happening or arising and the ending or ceasing of such event or circumstance within 5 (five) days of determining that a Force Majeure Event has occurred or has ceased to occur. In the event any Party anticipates the happening of a Force Majeure Event, such Party shall promptly notify the other Party.

Product Description

Each piece of lingerie purchased by you online is sold subject to its Product Description. The website will take all reasonable care to ensure that all details, descriptions and prices of product displayed on the Website are correct at the time when the relevant information was entered into the system. Although, the website is kept as up-to-date as possible, sometimes information including Product Description, appearing on the website at a particular time may not always reflect the position at the exact moment you place an order.

Electronic Communication

You agree that your use of the website for any purpose such as, but not limited to, sending communication via email or otherwise, information or data, constitutes communication with www.laintimaa.com via electronic records and you consent to receive communication via electronic records from www.laintimaa.com periodically or as and when required. You accept that communication by www.laintimaa.com through courier, post or electronic means constitutes proper service of notice or electronic records.

Intellectual Property

Intima Trading Private Limited is the exclusive proprietor of the trade mark Laintimaa as well as its stylized logo script of the letters having a unique colour combination (referred to as “the trade mark”) as depicted on the website and in other materials. Intima Trading Private Limited is in the process of registering the trade mark under the Trade Marks Act, 1999 in various classes. Any person illegally or unauthorized using the trade mark or any other mark which may be deceptively similar to the trade mark or any other intellectual property owned by it shall be proceeded with in accordance with law and such legal action may entail criminal and/or civil proceedings in the Competent Courts.

Intima Trading Private Limited is the exclusive proprietor/owner of the copyright in the design, layout, content and software of the website and all printed material including, but not limited to, brochures, fliers, etc and any infringement and/or unauthorized use thereof will be vigorously dealt with in accordance with the law.


The information contained in the website is only for your general information about www.laintimaa.com. It does not constitute advice and you should not rely upon such information for making/ refraining from and/or making any decision.

www.laintimaa.com hereby excludes any warranty, either express or implied, as to the correctness, completeness, timeliness, accuracy, fitness for a particular purpose of the website or any of its contents.

By accessing the website, you agree that www.laintimaa.com will not be liable for any direct/indirect or consequential loss, damages or compensation arising from the use of the information and material contained in the website or from your access of other material on the internet via web links for this website.

Dispute Resolution

Any dispute relating to any of these terms and conditions or any transaction of purchase conducted by you though the website shall be submitted to sole arbitration under the Arbitration and Conciliation Act, 1996. The sole arbitrator shall be appointed by Intima Trading Private Limited. The award of the arbitrator shall be final and binding on you as a decree of a court of law. The jurisdiction and venue for arbitration shall be at Mumbai only.


If any clause (or part of a clause) of this agreement is found by any Court or Authority of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall continue to subsist and remain in force.


By accessing this website, you agree that only the Courts in Mumbai shall have the jurisdiction to entertain any suit or other proceedings by or against Intima Trading Private Limited.